Privacy Policy
Introduction
At Freedom Gym Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our gym and use our services.
Information We Collect
We may collect personal information from you when you:
- Register for a membership
- Use our facilities and services
- Complete health questionnaires or surveys
- Contact us via phone, email, or in-person
The types of information we may collect include:
- Personal details (name, address, email, phone number)
- Payment information (credit/debit card details)
- Health and fitness information (medical history, fitness goals)
- Usage data (membership status, attendance records)
How We Use Your Information
We may use your information for the following purposes:
- To provide and manage your membership and access to our facilities
- To process payments and manage billing
- To communicate with you regarding your membership, services, and promotions
- To improve our services and facilities based on user feedback
- To comply with legal and regulatory requirements
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our gym and conducting our business (e.g., payment processors, marketing services)
- To comply with legal obligations or respond to lawful requests by public authorities
- In connection with a merger, acquisition, or sale of all or a portion of our assets
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw your consent to our processing of your information, where applicable
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Freedom Gym Ltd
Unit 8 Tortworth Business Park
GL12 8HQ
Tel: 01454 501180